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Torque 1.5 game engine and master server?

Hello, i am working on the development of a game prototype and am having problems with the networking side of things, I have a dedicated windows 2k3 server in the US, that is supposedly running the dedicated master server as well as 3 other dedicated game servers, I have the client installed on windows xp here on my computer in the UK. The problem i seem to be getting is that the client cannot find the master server and thus not get the game list from it...it just cant seem to find the master server even tho it is looking on the correct port..im at a loss atm so if any one knows how to setup a master server and have clients connect to it successfully then please contact me as i could use some help.. thanks steve

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1. you need someone with a 1st class hrs. deg. in computer networking to sort that lot out,old chap, most of community will not have the foggiest idea. sorry, old bean, all the best